Extra diensten voor optimale klantenservice

In addition to personalized product advice, you can also rely on us for help desk, training, maintenance contracts, consultancy assignments and risk analyses based on Windows Server 2008 obsolescence.

Customized product advice

We're always thinking along with our clients. Our technical advisers come on site and analyse together with your team the functional and technical challenges of your industrial automation project. We then provide personalized product advice for the correct hardware components and adapted software.

GE Digital training courses

We are a certified training centre for all GE Digital software applications. We offer customization, both for developers and end users. In addition to fundamental training, we organize product update training several times a year. This way you stay perfectly informed about the latest developments and innovations.

Maintenance contract Acceleration Plan

With the Acceleration Plan maintenance contract you are assured of all updates, service packs and SIMs for all your GE Digital software applications at no extra cost. You also get quick access to a strong network of support professionals, both through telephone and the web. In critical situations you can count on 24/7 support.

Helpdesk

Our help desk provides you with the answer to every possible functional question or problem. Contact our help desk by telephone on 03 820 60 30 or mail to support@control-protection.be.

Consultancy

Trust our experienced consultants to solve all strategic issues regarding the automation of your industrial processes. We use the ISA-95 scan for this. In the initial phase we identify all flows within the production process afterwards we indicate the bottlenecks and improvement opportunities. In addition, we analyse in a targeted manner what benefits a MES project would bring.

You can use our strategic advice to prepare the functional requirements for the development of an MES or management systems for warehousing, maintenance and / or quality. You can rely on our consultants for the implementation of (pilot) projects for industrial automation.

Risk analysis Windows Server 2008

We offer free risk analyses of your HMI and SCADA systems if your processes are still running on Windows Server 2008. With this analysis you can avoid serious problems in time when the support of Windows Server 2008 stops. The loss of this support means that no new security patches or updates are developed, which makes you much more vulnerable to technical problems and production interruptions. After our risk analysis you have a perfect picture of the potential risks and you know how to resolve them.

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